Shipping policy
Shipping Policy
Thank you so much for shopping with POP WITH JOY! Every order is made especially for you with care, creativity, and a whole lot of joy. Because our products are made to order, shipping times may be a little different than traditional retail stores.
Processing Time
Most orders are processed within:
2–7 business days
Once your order is created and prepared, it will then ship out based on the shipping method selected at checkout.
Please note:
- processing times may increase during holidays, launches, or high volume periods
- each item is made to order to help reduce waste and overproduction
Shipping Time Estimates
Estimated shipping times after processing:
United States
- Standard Shipping: approximately 3–7 business days
International Orders
- Delivery times vary by country and carrier
- International shipments may take 1–4 weeks depending on location
Please note that shipping delays caused by carriers, customs, weather, or high shipping volumes are outside of our control.
Tracking Information
Once your order ships, you’ll receive a tracking email with your shipment details so you can follow your joyful package on its journey.
Incorrect Addresses
Please double check your shipping address before placing your order.
If an order is returned due to:
- an incorrect address
- insufficient address information
- unclaimed shipment
the customer may be responsible for additional reshipping costs.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us at:
msaleta@popwithjoy.com
We’ll always do our best to help investigate and find the best possible solution.
Multiple Shipments
Some orders may arrive in separate packages depending on the products ordered and fulfillment locations.
A Joyful Note:
POP WITH JOY partners with trusted print-on-demand production partners to create each item specially for you after your order is placed. This helps us reduce waste while bringing thoughtful, joy-filled products to life.
Thank you for supporting our small business and helping us spread joy, kindness, and inclusion one order at a time.